Business Hub

BUSINESS HUB – Your strategic advisor available 24/7

Most Amazon FBA sellers operate alone or with a very small team. They are buyer, logistician, marketer, accountant and lawyer all at once. In this high‑pressure daily routine, getting advice from a specialist lawyer, a chartered accountant or a logistics consultant is often an inaccessible luxury – too expensive, too slow, not available at the key moment. Yet it is precisely at these moments that an informed decision can turn hesitation into a growth lever. With the Business Hub of FBA ERP, every seller has access, 24 hours a day, to a team of virtual advisors: an International Lawyer, a Chartered Accountant, a Logistics Expert and a Business Expert. They don't replace a human, but they offer immediate, reliable and actionable analyses, just like a dedicated sparring partner, trained on millions of practical cases, regulations and business scenarios covering 60 countries. The result: faster decisions, better‑managed risks, optimised margins and a genuine upgrade, without increasing overheads. It’s the shift from isolated entrepreneur to equipped business leader, ready to scale with confidence.

Global expertise without leaving your screen

The Business Hub relies on a unique knowledge base of more than 622 business fact sheets, covering 60 countries and four key areas: market, logistics, taxation, legal. Need to evaluate the potential of a product in Canada? The Business Expert cross‑references your cost data with the MARKET CANADA indicators, VAT rates and local customs specificities to provide you with a forecast profitability calculation in seconds. Planning to source from Vietnam? It consults the corresponding logistics and tax fact sheets, and alerts you on mandatory documents. This contextual intelligence saves you valuable time and considerably reduces the risk of errors. You no longer browse dozens of scattered web pages: you get a synthetic, relevant and directly applicable answer.

Analyse your documents and files with ease

The Business Hub is not limited to text chat. You can submit any document (invoice, quote, competitor listing, technical sheet) by dropping it into your case. The assistant automatically extracts the numerical data, cross‑references it with the country fact sheets and delivers a detailed analysis. Just received a pro forma invoice from a supplier? Drop it in: the Business Hub reads the unit price, MOQ, lead times, and compares them to market standards to tell you if the offer is competitive. Gathered 15 files for a new project? It goes through them, synthesises the key information and alerts you on points of concern (excessive MOQ, missing certification, abnormal lead time). Every exchange is saved in the case history, allowing you to resume an interrupted analysis or easily retrieve a past recommendation.

Four complementary experts to cover all your needs

The Business Hub does not offer a single point of contact, but a palette of distinct expertise, selectable in one click. The Business Expert assists you with market research, product validation and sourcing strategies. The Chartered Accountant analyzes your balance sheet, your tax returns and helps you prepare your documents for your advisor. The Legal Expert verifies the compliance of your products, contracts and labels, taking into account country‑specific regulations. The Logistics Expert optimizes your incoterms, calculates the taxable weight and compares transport solutions. You switch from one to another in one click, without losing track of your case. It’s the versatility of a multidisciplinary team, concentrated in a single interface.

Visual indicators to track the status of your analyses

In the Files tab, each document is assigned an AI analysis status: 'pending', 'in progress', 'analysed', 'error'. A coloured dot and a badge tell you at a glance how your requests are progressing. You instantly know which documents have been processed, which need attention, and you can restart an analysis if necessary. This transparency allows you to manage your projects rigorously, even when juggling several cases simultaneously.

A tool designed for the independent seller, built for a growing business

The Business Hub requires no technical skills. The interface, accessible directly from the Cases page, is intuitive and available in 31 languages. You ask your questions in the chat, attach files by simple drag and drop, and get clear, structured answers. No complex configuration, no settings. The module respects your access rights: each user sees only their own cases and conversations, thanks to strict data isolation. You can also connect your Google Drive or Dropbox accounts to import your documents directly. The Business Hub fits naturally into your workflow, without diverting you from your core business.

An accessible investment, an immediate return

Hiring a specialist consultant costs between $100 and $300 per hour. The Business Hub gives you access to this expertise continuously, for a fraction of that cost. You don’t wait for an appointment, you don’t pay extra for each question. You activate your assistant when you need it, and you benefit from analyses based on up‑to‑date data. For a seller launching their first product or expanding internationally, this is a decisive competitive advantage.