Frequently Asked Questions
Everything you need to know about our ERP for Amazon FBA sellers.
What is FBA Seller Experts and how can it help me?
FBA Seller Experts is an all-in-one platform for Amazon FBA sellers. It helps you analyze profitability, source products, check compliance, manage cash flow and more – all with AI-powered tools.
How many countries and marketplaces does the ERP cover?
Our ERP covers over 60 countries and all Amazon marketplaces in Europe, North America, Asia and Oceania. Local fees, taxes and regulations are automatically applied.
Can I use the ERP if I'm new to Amazon FBA?
Absolutely. Our modules guide you step by step, whether you are looking for your first product or managing an international brand. Plans are scalable.
How does AI concretely help me in my strategy?
Our AI experts (Business, Legal, Accounting, Logistics) analyze your documents and answer your strategic questions in seconds, drawing on over 622 business fact sheets.
Is the ERP compliant with Amazon's terms of use?
Yes, our tools are designed to help you stay compliant. We do not violate any Amazon rules and we regularly update our modules in line with regulatory changes.
Do you offer a free trial or evaluation version?
We offer a discovery offer. Check our pricing page for current conditions. The subscription is non-binding, you can cancel at any time.
Can I connect my Google Drive or Dropbox accounts to the ERP?
Yes, the Business Hub module and others allow you to import your documents directly from Google Drive, Dropbox or by drag-and-drop.
Is my data secure?
All data is isolated per user account (Row Level Security) and saved in real time. We never share your information and comply with GDPR.
Gap Hunter
How to find a profitable product on Amazon FBA in 2026?
Use a predictive analysis tool like Gap Hunter Elite. It cross‑references data from Amazon, Alibaba, TikTok, and other sources to identify high‑potential niches before the competition, assigning a score from 0 to 100.
What are the high‑potential products on Amazon right now?
Gap Hunter Elite continuously scans supplier catalogues and social trends. It highlights products with the best predictive score, taking into account demand, competition, and margins.
How to avoid launching a product in a saturated market on Amazon?
Gap Hunter's Saturation indicator (out of 10) measures competitive intensity. Before launching, check that saturation is low and velocity is high.
What is a product potential score and how to interpret it?
It's a score from 0 to 100 that synthesises demand, competition, and margins. The higher the score, the stronger the opportunity. Gap Hunter lets you filter and rank products by score.
How to detect a TikTok trend before it explodes on Amazon?
Gap Hunter integrates signals from TikTok and other social networks into its analysis. This means an emerging trend is immediately detected and suggested before the competition gets hold of it.
What are the 15 most promising sectors on Amazon FBA?
Gap Hunter covers 17 categories: Pet supplies, Automotive, Beauty, DIY, Baby, High‑Tech, Sports, etc. You can filter your searches by sector to focus on your preferred area.
How to source a winning product from Alibaba or 1688?
Once an opportunity is detected by Gap Hunter, you can access the supplier profiles on Alibaba, 1688, Made in China, or Global Sources directly with one click, making sourcing easier.
What is the difference between velocity and saturation on Amazon?
Velocity estimates the rotation speed of a product (out of 20), while saturation measures competitive intensity (out of 10). A good product combines high velocity and low saturation.
Profit Lab
How to calculate the profitability of an Amazon FBA product before buying it?
Use a margin simulator like Profit Lab. It automatically applies commissions, FBA fees, VAT and customs duties for 19 marketplaces, giving you a reliable net margin in seconds.
What are the real Amazon FBA fees per marketplace in 2026?
Fees vary by marketplace, category and dimensions. Profit Lab keeps them up to date: commissions (8-15%), local FBA fees, monthly storage, and seasonal surcharges.
How to calculate your net margin on Amazon in 30 seconds?
With Profit Lab, enter your purchase price and select your target marketplace. The simulator applies all fees and instantly gives you your net margin, TACOS and break-even ACOS.
What is TACOS and how to optimize it?
TACOS (Total Advertising Cost of Sale) measures your advertising spend relative to your total revenue. Profit Lab calculates it automatically and helps you define your maximum PPC spend to remain profitable.
What is the difference between TACOS and ACOS?
ACOS only considers sales generated by ads; TACOS includes all sales (organic + sponsored). Profit Lab calculates both to give you a complete picture.
How to include VAT and customs duties in your profitability calculation?
Profit Lab automatically integrates local VAT and customs duties (TARIC basis) for the destination country. Switch marketplaces with one click and the rules apply instantly.
What selling price to set to be profitable on Amazon USA vs Europe?
With Profit Lab, simulate different selling prices and compare profitability across marketplaces. The tool automatically converts dimensions to imperial for the USA and applies local fees.
How do seasonal storage fees impact margin?
Q4 storage fees can be 3 to 4 times higher than the standard rate. Profit Lab includes these surcharges in its calculations to avoid unpleasant surprises.
Sourcing & Prod
How to find a reliable supplier on Alibaba for Amazon FBA?
With Sourcing & Prod, compare up to 20 suppliers on key criteria: certifications, MOQ, lead times, Trade Assurance guarantees and reliability scores. You quickly identify the most trustworthy partner.
How to compare multiple suppliers on 1688?
The dynamic cross-table in Sourcing & Prod centralizes all offers and highlights differences in price, certifications and terms. You save considerable time.
What certifications should I require from a Chinese supplier?
Depending on your product and target market: CE, ROHS, FCC, ISO, BSCI, etc. Sourcing & Prod lists the relevant certifications for each project and alerts you if a supplier does not have them.
How to negotiate the MOQ with an Asian supplier?
By comparing several quotes in Sourcing & Prod, you have concrete figures to negotiate. The tool shows you the MOQs offered by competitors.
What are the 16 steps to secure a supply before ordering?
Sourcing & Prod guides you through a complete workflow: samples, factory audits, technical validation, deposits, etc. Each step is tracked and documented.
How to check Amazon fees before placing an order with a supplier?
The FBA simulator built into Sourcing & Prod lets you run a simulation in one click to know your real Amazon fees before committing to your order.
How to avoid scams on Alibaba and 1688?
Sourcing & Prod displays reliability scores, Trade Assurance guarantees and certifications for each supplier. You immediately identify risky profiles.
What is the complete sourcing process for an Amazon FBA product?
From supplier research to final order, Sourcing & Prod supports you in 16 steps, with a comparator, a validation workflow, and direct integration with the FBA simulator.
Conformity & Label
What compliance logos are mandatory to sell in Europe on Amazon?
Mandatory logos depend on the product: CE, TRIMAN, Green Dot, WEEE, etc. Compliance & Label automatically selects them according to your market and category.
How to generate a compliant CE label for an Amazon product?
Compliance & Label generates a complete label with the CE logo, barcodes and the required legal notices, complying with the regulations of the destination country.
What is the difference between CE and UKCA marking?
CE marking is required for the EU, UKCA for the United Kingdom. The module automatically identifies the appropriate logo based on the selected market.
How to calculate customs duties for a product imported from China?
Enter the HS code and the value of your product into the built-in calculator. Compliance & Label queries the TARIC database and returns the applicable duty rate and local VAT.
What is a TARIC code and how to find it for your product?
TARIC is the European customs code. Compliance & Label helps you search for it by keyword and uses it to automatically calculate your duties and taxes.
How to create a compliant label for the Canadian market (bilingual)?
For Canada, the module automatically generates a bilingual English/French label, with the information required by the CFIA.
What are the recyclability obligations (TRIMAN, Green Dot) for an Amazon product?
In France, the TRIMAN logo is mandatory. In Germany, it's the Green Dot. Compliance & Label automatically applies the logos linked to extended producer responsibility.
How to avoid customs blockage with a compliant label?
Use Compliance & Label to generate labels that meet all local requirements (logos, barcodes, legal notices) and preview them before printing.
Cashflow & Stock
How to avoid a stockout on Amazon FBA?
Cashflow & Stock alerts you as soon as your inventory drops below a critical threshold and recommends a restocking quantity to cover the next four weeks.
How to plan cash flow when selling on multiple marketplaces?
The module models all your flows (orders, transport, VAT, Amazon fees) over 260 weeks, and automatically recalculates your cash flow with every change.
What is the difference between COGS and total landed cost on Amazon?
COGS includes purchase price and shipping. Total landed cost adds Amazon fees, VAT, customs duties and returns. Cashflow & Stock integrates all these elements automatically.
How to anticipate the impact of seasonal storage fees on cash flow?
The module automatically applies Q4 storage surcharges in its projections, allowing you to anticipate their impact on your cumulative cash flow.
How to calculate working capital requirements for a product launch on Amazon?
By modeling your orders, transport and sales forecasts over several months, Cashflow & Stock tells you the amount of cash needed at each stage of the launch.
What is the average lead time between a supplier order and the actual sale on Amazon?
This lead time depends on the transport mode (air, sea, rail) and the FBA check-in time. The module lets you simulate different scenarios and measure their impact on your cash flow.
How to synchronize supply with sales forecasts over 12 months?
Enter your weekly sales forecasts in Cashflow & Stock. The system automatically calculates your restocking needs and alerts you in case of discrepancies.
How to track the real profitability of each product after Amazon fees?
The module integrates real FBA fees (dimensions, weight, category) and calculates your net margin per product. Interactive charts give you a clear view of each reference's performance.
Studio Photo IA
How to improve your Amazon listing conversion rate with images?
By using professional visuals: pure white background, soft shadow, consistent margins, and lifestyle photos. Studio Photo AI automates these optimizations in just a few clicks.
What are the recommended image dimensions for Amazon FBA?
Amazon recommends at least 1000 × 1000 pixels to enable zoom. Studio Photo AI's upscaling enlarges your images without quality loss.
How to remove the background from a product photo for free?
Studio Photo AI includes an automatic background removal tool. Import your image, click 'Remove background', and download the result.
What is AI upscaling for Amazon product images?
AI upscaling increases resolution without blur or pixelation. Essential for enabling Amazon zoom and providing an optimal shopping experience.
How to generate a lifestyle background for a product photo without a photoshoot?
Describe the desired scene in Studio Photo AI, and the AI generates a coherent setting around your product, ready for your Amazon listing or social media.
How many images should an Amazon product listing have to maximize sales?
Ideally 6 to 8 images: white background, lifestyle, infographics, close-ups. Studio Photo AI helps you quickly produce these different versions.
What image mistakes cause a drop in conversion rate on Amazon?
Non-compliant backgrounds, lack of shadows, blurry images, parasitic text, poorly framed products. All these defects can be automatically corrected with Studio Photo AI.
Which image format to choose between WebP and PNG for Amazon?
WebP for lightweight listings and fast loading (good for SEO). PNG for maximum quality (printing, archiving). Studio Photo AI offers both.
How to meet Amazon's image requirements without being a designer?
Use Studio Photo AI's predefined templates (White Studio, Lifestyle) which automatically apply the correct settings.
Can I reuse an already edited image for another marketplace?
Yes, the built-in gallery keeps your last 12 creations. You can re-download or re-import them to adapt to another marketplace.
Seller Reports
How to analyze Amazon Seller reports without spending hours on Excel?
With Seller Reports, import your CSV files and get clear dashboards, charts and a PDF export ready for your accountant in seconds.
What are the most impactful Amazon fees on margin?
Commissions (8-15%), FBA fees and storage (especially in Q4) weigh heavily. Seller Reports' Accounting mode details them and visualizes them in a pie chart.
How to calculate profitability per SKU on Amazon?
The Business mode calculates net profit, refund rate and revenue contribution for each SKU, helping you identify profitable products.
What are days of inventory cover and why are they important?
They indicate how long your stock can last. Too low = risk of stockout; too high = overstock. Seller Reports calculates them automatically.
How to anticipate an Amazon disbursement to manage cash flow?
The Cash Flow mode analyzes your settlement reports to give you the next disbursement and the history of your receipts.
Can I export an accounting report for my accountant from Amazon?
Yes, Seller Reports generates a paginated PDF with summary, tables and charts, structured for your accountant.
Why is my refund rate high and how to reduce it?
A high rate may signal quality or description issues. Seller Reports' Business mode calculates it per SKU to target corrective actions.
Is it possible to merge a sales report and an inventory for a complete view?
Yes, the Combined mode cross-references sales and inventory to calculate days of cover and trigger restocking alerts.
Expert+
How to get a business plan to launch on Amazon FBA?
With Expert+, describe your project, target market and budget. The AI generates a structured business plan with market research, financial forecasts and risk analysis.
What are the regulations for selling on Amazon in Japan?
Expert+ queries its country fact sheet base and provides you with the list of mandatory certifications, labeling requirements, customs duties and local VAT.
How to check the tax compliance of an Amazon product internationally?
Submit your product sheet to Expert+. It analyzes your HS code, checks the applicable VAT rates and alerts you on local reporting obligations.
What is an AI expert for Amazon sellers?
It's an intelligent assistant trained on millions of practical cases and hundreds of regulatory fact sheets. It analyzes your documents and answers your strategic questions instantly.
How to do market research for Amazon without being an analyst?
Ask your question to the Business Expert in Expert+. It provides a summary of trends, competition, average prices and seasonality for your product.
What is the difference between a traditional accountant and an Amazon FBA specialist?
An Amazon FBA specialist masters specific issues: intra‑community VAT, FBA fees, customs duties. Expert+ integrates all these dimensions automatically.
How to automate regulatory watch for international marketplaces?
Expert+ monitors updates to its documentary base and can alert you on changes in standards or rates that impact your products.
Is a specialized Amazon lawyer essential to get started?
For complex issues, a lawyer remains recommended. But Expert+ helps you prepare your files, check common compliance points and reduce the need for costly consultations.
Business Hub
How to get expert advice for your Amazon business without breaking the bank?
With the Business Hub, you access strategic, accounting, legal and logistics advice based on 622 country fact sheets, for a fixed cost with no consultation limit.
What is a virtual advisor for an Amazon FBA seller?
It's an AI assistant that analyzes your documents, answers your questions about profitability, compliance, suppliers or markets, and relies on a library of up‑to‑date business fact sheets.
How to check product compliance for the European market before buying?
Ask the Legal Expert in the Business Hub. It checks the applicable regulations (CE marking, standards, labeling) for your type of product and your target country.
Can you do market research for Amazon without being an analyst?
Yes, by chatting with the Business Expert. Describe your product or niche, and it gives you a summary of trends, competition and prices.
What documents can be submitted to the AI assistant for analysis?
Invoices, quotes, competitor listings, technical sheets, inspection reports… The Business Hub extracts the relevant data and provides a personalized analysis.
Is the chat history with the assistant saved?
Yes, all conversations are saved by case. You can leave and resume an analysis at any time, and retrieve your past recommendations.